PRIVACY POLICY I RETURNS & EXCHANGES
Leah’s Sisters, is a Christian, nonprofit organization committed to excellence, integrity, and your privacy. Our mission is to earn and build your trust and confidence by promoting and upholding the highest standards concerning principles of disclosure and informed consent. This Privacy Policy is provided to inform you of the ways we gather, use, and protect information on www.LeahsSisters.org and www.PearlAlliance.org (“Website”). This Privacy Policy does not apply to any website “linked” to this Website, and Leah’s Sisters is not responsible for the privacy policies or the content of such other websites. By visiting our Website, you accept the practices described in this Privacy Policy.
INFORMATION COLLECTION
Please be aware that Leah’s Sisters is committed to upholding the highest level of confidentiality and security. We will not collect any personal information about you except when specifically and knowingly provided by you. The types of information collected by Leah’s Sisters on this Website fall under one of two categories: Anonymous or Personal.
ANONYMOUS INFORMATION
Anonymous information cannot be traced back to a specific individual. Our web servers automatically record the IP address (the general location where the user is logged) of each visitor to this Website and tracks how many people visit our Website. We use this type of anonymous information to administer our Website more effectively, personalize this Website for you, and gain general information about the backgrounds and sources of visitors.
PERSONAL INFORMATION
Personal information identifies who you are. This is information that you personally and voluntarily provide as a result of a prompt on the Website. Such information includes, but is not limited to, your name, postal address, phone number, and email address. Credit card numbers may also be collected when online transactions occur through our Website.
ONLINE REQUESTS FOR INFORMATION
When you request information online from our Website, we ask for certain information in order to process your request. The information may include, but is not limited to, your name, postal address, phone number, email address, and other demographic information. Unless you “opt out,” we may also use that information to send you additional literature about Leah’s Sisters in any format we choose.
ONLINE REGISTRATION OF OUR PARTNERS
When an individual becomes a partner with Leah’s Sisters, certain information is collected to allow us to provide you with the highest degree of excellent service. The information collected in our online registration may include, but is not limited to, your name, postal address, phone number, email address, and other demographic information. Please be aware that we value your privacy, and your registration information is protected by password for your privacy and security. Unless you “opt out,” we may use the information you voluntarily provide to send you additional literature about Leah’s Sisters in any format we choose.
ONLINE TRANSACTIONS
Shopping on LeahsSisters.org is easy, secure, and worry-free. When you desire to purchase resources from our Website or make a donation, certain information is necessary to allow us to ship your order to you as quickly and efficiently as possible or process your online donation. The information collected in an online transaction may include, but is not limited to, your name, credit card information, postal address, phone number, email address, and other demographic information. Because your privacy is of the utmost importance to us, we have taken steps to ensure that online transactions through our Website take place via encrypted secure servers. All the information you include and submit with your order or request for online donation is passed through our encrypted secure servers through the use of PayPal. With PayPal your card is charged electronically, and your actual account number is never presented to the merchant from whom you made your purchase.
COOKIES
Cookies are small removable data files that can be placed on your computer by websites that you visit. The only personal information that a cookie can contain is information that you provide to us personally. Cookies are used to provide users with tighter security, customized content, tracking of orders and shopping cart items. Leah’s Sisters uses cookies to gather and store personal information that is collected when online transactions occur on our Website, as well as passwords and preferences (used for secure login) of partners visiting our Website.
INFORMATION SHARING AND DISCLOSURE
Leah’s Sisters will not rent, sell, lease, or share personal information about you with other organizations, except in response to subpoenas, court orders, or privacy processes, or to establish and/or exercise our legal rights. However, when an online transaction occurs that involves the shipment of a package, we will provide an email address to our shipping provider (FedEx) for tracking purposes only.
We may share information with companies that provide support services to us such as a printer, mailing house, fulfillment company or web host. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose
CHILDREN’S POLICY
If you are under the age of sixteen, you must ask your parent or guardian before you email this Website, request that Leah’s Sisters send any information to you, or purchase any resources on this Website.
OPT-OUT POLICY
To opt out of receiving emails or standard mail solicitations or other forms of contact from Leah’s Sisters, send an email to info@LeahsSisters.org with “Opt-Out” in the subject line, or send a letter to:
Leah’s Sisters
PO Box 17-1234
Irving, TX, 75017-1234
Please include your full name, mailing address and e-mail address. If we are able to locate your contact information based on the information you provide us, it will be removed from our databases and mailing lists.
UNSUBSCRIBE FROM OUR MAILINGS
If you desire to unsubscribe from our mailings, simply contact us in any of the following ways:
Email info@leahssisters.org
Letter
Leah’s Sisters
PO Box 17-1234
Irving, TX, 75017-1234
EDITING YOUR ACCOUNT INFORMATION
If you determine that our information about you is inaccurate or has changed, you may modify that information by:
Email info@leahssisters.org
Letter
Leah’s Sisters
PO Box 17-1234
Irving, TX, 75017-1234
CHANGES TO THIS PRIVACY POLICY
Leah’s Sisters reserves the right to make changes to this Privacy Policy without advance notice.
CONTACT US
If you have any further questions regarding our Privacy Policy, please email us at info@leahssisters.org
OUR COMMITMENT TO OUR DONORS
We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations. This policy applies to all information received by Leah’s Sisters Inc., both online and offline, on any Platform (“Platform”, includes the Leah’s Sisters website and mobile applications), as well as any electronic, written, or oral communications.
COPYRIGHT POLICY
All information and or content provided by Leah’s Sisters’s website is protected by copyright laws and is owned by Leah’s Sisters. This information and or content includes, but is not limited to, graphics, images, photographs, audio clips, video clips, text, articles, and the Leah’s Sisters logo, which is a registered trademark of Leah’s Sisters.
You may not publish, modify, copy, distribute, sell, transfer, or reproduce in any way the material on this website without prior written permission from Leah’s Sisters. You may not, without the permission of Leah’s Sisters, mirror or frame any material which is contained on this website.
Leah’s Sisters also prohibits unauthorized links to the site and reserves the right to disable any unauthorized links or frames.
This site may contain links that will let you access other websites that are not under the control of Leah’s Sisters. The links are only provided as a convenience, and Leah’s Sisters does not endorse any of these sites. Leah’s Sisters assumes no responsibility or liability for any material that may be accessed on other websites reached through this site, nor does Leah’s Sisters make any representation regarding the quality of any product or service contained at any such site. Leah’s Sisters has no responsibility or liability for any material on other websites that may contain links to this site.
The unauthorized use of any of the material contained on this website may violate certain copyright laws, trademark laws, communications regulations and statutes, and laws concerning privacy and publicity.
ACCEPTANCE OF TERMS OF USE
The use of the Leah’s Sisters website is subject to the terms of use as defined and governed by this copyright policy, which constitutes a legal binding agreement between you and Leah’s Sisters. By using this website, you hereby acknowledge that you have read, understood, and are in agreement to be bound by the terms of use as defined and governed by this copyright policy.
RETURNS & EXCHANGES
WHAT IS YOUR EXCHANGE/RETURN POLICY?
Exchanges and returns are easy!
- You may return any unused resources purchased directly from Leah’s Sisters within 30 days of receipt of order.
- Returns made to Leah’s Sisters will be refunded in the original form of payment.
- Shipping charges are not refundable.
- Any resources considered used or damaged upon return will be subject to a 15% processing fee.
- We will gladly cover return shipping costs on any return caused by our error. Our Customer Relations team can guide you through the process. Contact us by calling 800.648.1477.
HOW DO I RETURN MY RESOURCES?
US Office
- You can use any shipping method to return your resources (such as USPS, UPS, or FedEx). We highly advise that you secure a tracking number for your return. Leah’s Sisters is not liable for any return package damaged or lost in transit.
Please return all packages to the following address:
Leah’s Sisters
Attn: Returns
PO Box 17-1234
Irving, TX, 75017-1234
· Refunds are processed shortly after receipt. Please allow one billing cycle for the credit to appear on your statement. We do not reimburse shipping charges.
HOW DO I KNOW MY EXCHANGE/RETURN HAS BEEN PROCESSED?
· Please allow up to 10 business days for processing from the time you return your item(s) to us. If you are exchanging your item(s), you will get an email confirmation once the replacement order has shipped.
WHAT IF I WAS SHIPPED THE WRONG ITEM(S)?
· We apologize for any shipping mistakes. Please contact us so we can correct our error as quickly as possible.